Patient journey mapping:
An essential guide—complete with real-world case studies

Discover our patient journey mapping process and how we’ve successfully used it to create campaigns that move people to action. Learn how we’ve implemented the process to bring teams together in order to fill major patient experience gaps.


  • Six key patient journey stages
  • Where marketing has the greatest impact
  • How cross-department teams can improve the patient journey

Download this resource and start working with your teams to uncover patient experience opportunities, innovations and improvements.

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Download the guide from Hailey Sault, a leading health care marketing, branding and digital firm. We’ll also email you a link to access the guide at any time.

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