Verbatim Book

Have you ever asked your patients what they wished you knew about them? We did.

1,233 patients from across the United States gave us permission to listen:

—to the emotional and complex factors affecting the relationship they have with their health care provider

—to the deep feelings that can occur when they sit on an exam table (in that gown) waiting for their turn to get answers about their health.

Start creating connections that will have patients choosing YOU over your competition.

1,233 patients from across the United States gave us permission to listen.

This little book provides frank answers and valuable insight into:

  • Some of the most important issues affecting patient satisfaction
  • What factors can make patients consider leaving you
  • And, how awesome patients think you are