I decided to do an office email survey with Hailey Sault colleagues in our three offices. We’re a health-focused firm that works with hospitals, providers and technology firms across the country. I can’t tell you how many orthopedics campaigns we’ve produced over the years. Some of our writers are so well-versed in cardiac procedures that they could probably sub in for a procedure in a pinch. I figured I’d get some good responses from my question: What words and phrases would you like to ban in health care marketing?
My colleagues didn’t disappoint.
First, a snapshot of the responses. Then I’ll come back and riff on a few in particular:
THE UNOFFICIAL LIST OF WORDS AND PHRASES WE’D LIKE TO BAN FROM HEALTH CARE MARKETING AND ADVERTISING
- “Convenient care”
- “Close to home”
- “State-of-the-art”
- “Get Back to the Life You Love”
- “Comprehensive”
- “Integrated”
- “Most Advanced”
- “Cutting-Edge”
- “Breakthrough”
- “Patient-Centered”
- “Compassionate”
- “Quality Care”
- “World Class Care”
Let’s unbuckle a few of these.
Please add “Continuum of care” to this list.
Shantel, what a perfect phrase to add to the list! Thank you!